Contact Us

Get in touch with our team for support, inquiries, or feedback

How Can We Help You?

Choose the best way to reach out to our team

📧

Email Support

Get help with technical issues, account questions, or general inquiries

support@tempmail.pro

Response time: 24-48 hours

🚀

Business Inquiries

Partnership opportunities, business development, or media inquiries

business@tempmail.pro

Response time: 2-3 business days

💡

Feature Requests

Suggest new features, improvements, or share your ideas

feedback@tempmail.pro

We read all feedback carefully

Frequently Asked Questions

Quick answers to common questions

How quickly do you respond to support emails? +

We typically respond to support emails within 24-48 hours. For urgent technical issues, we prioritize responses and aim to reply within 12 hours. Business inquiries may take 2-3 business days for a response.

What information should I include in my support request? +

Please include: a detailed description of your issue, any error messages you've encountered, the browser and device you're using, and steps to reproduce the problem. Screenshots are helpful but never include sensitive information.

Do you offer phone support? +

Currently, we only offer email support. This allows us to provide thorough, documented responses and maintain a record of all communications. Email support also helps us maintain user privacy and security.

Can you help me recover emails from a previous session? +

Unfortunately, we cannot recover emails from previous sessions. Our service is designed for privacy protection, which means all emails and temporary addresses are permanently deleted when you close your browser or generate a new address.

How do I report a bug or security issue? +

For bugs, email support@tempmail.pro with detailed steps to reproduce the issue. For security vulnerabilities, please email security@tempmail.pro with "SECURITY" in the subject line. We take security reports seriously and will respond promptly.

Do you accept partnership or advertising inquiries? +

Yes, we consider partnership opportunities that align with our mission of providing free, private email services. Please contact us at business@tempmail.pro with details about your proposal. We do not engage in user data monetization.

Additional Resources

Other ways to get help

📚 Help Center

Check our comprehensive FAQ section and documentation for answers to common questions about using TempMail.pro.

View FAQ Section →

🔒 Security Information

Learn about our security practices and how we protect your privacy while using our temporary email service.

Read Privacy Policy →

📄 Legal Information

Understand our terms of service, disclaimers, and legal limitations when using our service.

Read Terms of Service →

â„šī¸ About Our Service

Learn more about our mission, values, and why we provide free temporary email services.

About TempMail.pro →

âš ī¸ Emergency Security Contact

If you discover a security vulnerability or critical security issue, please contact us immediately:

Report Security Issue

We take security reports seriously and will respond within 4 hours for critical issues.